Frequently Asked Questions
(FAQ)

Here are some of the most common questions we get asked …

That being said, we’re always up for a chat! So please don’t hesitate to get in touch with us directly on 03 9708 6605 with any questions. No question is a silly question!


FAQ Contents


Why should I choose a Fourby Fitouts system?

What is the overall weight of your systems?

Do you sell your False Floors separately?

Do you have any interstate outlets/fitters? Do you ship Australia wide?

You say your systems are removable… But how easy is it really…?

Do I need to have any experience to DIY Install or remove your systems? I’m not very handy…

How long will it take me to DIY Install your system?

How long does it take for you to fit-out my vehicle?

What are your systems made of? Do they rattle?


What colour carpet do you use? Do you have any different coloured carpet to choose from?

How is your system secured to my vehicle?

Will I get a warranty on my purchase?

What are the internal/external dimensions of your drawers?

What Fridges suit your systems?

I already have a Cargo Barrier/Fridge Slide… Will they be compatible with your system?

I can’t find pricing on your website… How do I get a quote?

How do I place an order, and what it the process?

What is the lead-time from placing an order, to Install/Shipping date?

Do you have any payment plan options?


Answers


Why should I choose a Fourby Fitouts system?

Firstly, we are proudly Aussie Made! All of our products/suppliers are locally sourced and our systems are made by our team in our Hallam Victoria factory.

We have been operating as a small family owned business for over 15 years now, and we live and breathe this stuff. We’re passionate and driven to extend this to you so we can help find the best solution for your trips and travels. This is what we love to do!

Our main points of difference: all of our systems are completely modular and removable, so you have the flexibility to remove the system whenever you want to.

We don’t drill any holes in the vehicle (aside from a couple of unavoidable exceptions such as the 76 Series, Fortuner & Dual Cabs)

Our systems are known to stand the test of time – built with only the highest quality materials.

You can read about other people’s experiences on our Testimonials Page, Facebook Visitor Posts, Facebook Reviews, and Google Reviews


What is the overall weight of your systems?

This varies between vehicle to vehicle, system to system. Generally, our Touring Unit is approx. 80kg installed. Our Drawers are 30kg. Please give us a ring on 03 9708 6605 for an approximate weight on the particular system you’re interested in.


Do you sell your False Floors separately?

Yes! Contact us for a price on your vehicle.


Do you have any interstate outlets/fitters? Do you ship Australia wide?

No we don’t have any interstate outlets/fitters. However we do ship a lot of our standard systems Australia wide with DIY Installation Kits, so you can install it yourself from home. Search your vehicle on our Home page to find out whether Interstate Shipping is available for your vehicle/system!


You say your systems are removable… But how easy is it really…?

All of our systems have been specifically designed to be quick and easy to remove. Our systems are installed/removed in a component (modular) format… Like a big meccano set!

This makes it super easy for anybody to remove and re-install our gear whenever they need to. You don’t need any special skills or tools, and we can give you written instructions which tell you exactly how to take it in and out. 🙂

You can read about other people’s experiences on our Testimonials Page, Facebook Visitor Posts, Facebook Reviews, and Google Reviews.


Do I need to have any experience to DIY Install or remove your systems? I’m not very handy…

As mentioned above – you don’t need to have any experience, special skills or tools! We provide you with comprehensive step-by-step fitting instructions which show you exactly how to install the system, what bolts to use and where, etc. We also provide you with a complete nut/bolt/washer kit, and we are always on the other end of the phone if you’re unsure of anything.

When it comes to removing the system, again it’s very simple. Our systems have been specifically designed to be easy to remove and re-fit. We have written instructions that show you how to remove the system step by step as well after its initial fitting.


How long will it take me to DIY Install your system?

This varies for everybody and depends on the system you purchase too.

If you purchase something simple like our Low Profile Unit, allow a couple of hours to complete this Installation.

However if you purchase our Touring Unit, we would recommend allowing a full day to install this – just so you can take your time with it and get your head around it all. It’s still a straight-forward Install, there’s just a lot more components to it – it’s actually quite a fun DIY project to put together!

Once our gear has been installed the first time, it then comes in and out very quickly. Especially because you already know how it goes in!


How long does it take for you to fit-out my vehicle?

Usually anywhere between 2 – 5 hours, depending on the vehicle and system you’re after.

Custom build jobs can take anywhere between 2 – 7 business days and can only be completed in our Hallam factory, as they are custom fitted to the specific vehicle.


What are your systems made of? Do they rattle?

Our Drawers are made of galvanised sheet metal with steel roller bearings. They have been built to withstand the toughest corrugations.

Our Soft Luggage Racks and Fridge Slides are made of powder-coated steel. Our Fridge Slides have linear rollers, so they’re really smooth and easy to use. And we utilize rubber bump stops throughout to stop the annoying rattles that drive us all mad!

The rest of our gear is made from a mix of hard and light plyboard, finished with marine carpet.

We are extremely conscious of weight (as is everyone these days!), without compromising on the quality and durability of our gear.

Any further questions about this, please give us a ring


What colour carpet do you use? Do you have different coloured carpet to choose from?

We only have one colour carpet available, which goes really well with all interior colours. It is a neutral charcoal colour with a white speckle (see photo below)

If you have tan colour interior in your vehicle – don’t worry – it looks good! It’s better to contrast colours than to try and match.


How is your system secured to my vehicle?

We always use pre-existing vehicle bolt holes to secure our gear wherever possible, so we don’t need to drill your vehicle – it stays as standard.

All of our systems start with a False Floor. The False Floor is the foundation for the rest of the system. It’s bolted into place using the pre-existing bolt holes in your vehicle wherever possible. The rest of our gear then bolts on top.

Note: There are some vehicles we do need to drill the vehicle, as they don’t have pre-existing bolt holes available, such as: the 76 Series, Fortuner & Dual Cab vehicles. Feel free to contact us for more info on this.


Will I get warranty on my purchase?

Yes, 3 years from purchase.


What are the dimensions of your drawers?

We have two types of drawers here: 980mm long and 780mm long.

780mm:
Externally = 780mm L x 510mm W x 300mm H
Internally = 740mm L x 410mm W x 235mm H

980mm:
Externally = 980mm L x 510mm W x 300mm H
Internally = 940mm L x 410mm W x 235mm H

Note: We do not customize our drawer sizes – sorry!


What Fridges suit your systems?

Take a look at our Spec Sheet. This will tell you the three different Fridge Slide sizes we have available, and example Fridges that suit. However double check with us, as some vehicles are too narrow to fit the bigger Fridge Slide options. And sometimes we have tricks up our sleeve to make odd-shaped Fridges fit our setup.


I already have a Cargo Barrier/Fridge Slide… Will they be compatible with your system?

Any Cargo Barriers that aren’t our own Fourby Fitouts brand will not be compatible. This is because we get our Cargo Barriers custom made to suit our modular and removable design.

We may be able to customize our system to suit your Cargo Barrier, but there is generally a lot of extra work and cost involved in doing this – so you’re better off selling your Cargo Barrier, and purchasing one of our standard systems with our Cargo Barrier already included.

If you have your own Fridge Slide – we may be able to incorporate it into our System, depending on its external dimensions and overall design. However again, it usually works out better for you to sell your current Fridge Slide and purchase ours, so you know everything fits together as it should.

Get in touch with us with your particular requirements, and we will let you know what we can do for you.


I can’t find pricing on your vehicle… How do I get a quote?

We have so many different options, vehicles, fridge slides and variables – having a price list would just be way too confusing for anyone to understand and be clear about their total cost.

For a quote, please give us a ring on 03 9708 6605 or send us an email to info@fourbyfitouts.com.au


How do I place an order, and what is the process?

It’s really easy. You can simply place an order with us over the phone on 03 9708 6605, or send us an email to info@fourbyfitouts.com.au

When you place an order, we will require a deposit to confirm it. Normally this is $500.00 (depends on what you have ordered).

Your deposit confirms your order and gives you an Install/Shipping date. Your order moves into production and we send you an Order Confirmation. Then the remaining balance of your order is due on your Install date when you pick up the vehicle, or on your scheduled shipping date prior to despatch.


What is the lead-time from placing an order to Install/Shipping date?

Everything is made to order here, so we normally have around a 3 – 4 week lead-time at any given stage. However sometimes we can have a 6 week lead-time during really busy periods (March – June & Christmas) – so make sure you get in early 🙂


Do you have any payment plan options?

We’re more than happy to have a chat with you about a Layby payment plan. Give us a ring to chat more!


Didn’t find the answer you’re looking for?

Give us a call on (03) 9708 6605 or fill out our Contact Form to get in touch

We look forward to hearing from you!

Mark and Jacqui